Client Communication: Retention and Referral
Now that the client's legal matter's all wrapped up, it's time to ask the all-important question:...
Client Communication: Case Management
Successfully engaging clients helps set up the case management phase of the client lifecycle. But...
The Risks of Messaging Clients On Mobile Phones
In an increasingly digital age, attorneys often rely on texting to maintain communication with...
Dynamic Between Law Firms, Clients and Tech
In the vast and sometimes confusing world of law, individuals, businesses, and organizations often...
Benefits of Case Management Software
As law firms grow and take on more clients and cases, the DIY system can get a bit overburdened....
Want Happy Clients? Work On Listening Skills
A soft skill like being a good listener can have a very real impact on happiness. This is true for...
Benefits of Active Listening
We've all done it. When speaking with others, we can more or less anticipate the point they are...