FAQ

Well, we are. But we are more than that, too. 

One of the things that make SimpleLaw so unique is we connect potential clients and attorneys on the same platform where the case and practice are managed. 24/7 business development.  

There is no fee to add your profile. There is no fee if you gain a new client or matter, either. You only pay a fee if you use the case management software. And that's only $39/mo. 

There are never any fees to attorneys to include their profile on SimpeLaw. Likewise, there are no fees if you gain a new client or matter. 

The only fee attorneys pay is if you use the case management software. And that only starts after your 14 or 28-day free trial.

We do verify attorneys are in good standing with their licensing authority before approving profiles. 

Whenever you are ready, you can add your attorney profile. 

It's all about the clients searching the site for attorneys.

Depending on your location, area of expertise, and overall demand for your services, clients will connect with you.

For some geographic areas, we have 100s of clients searching. For others, we have less. So, it all depends. 

The most important thing you can do is to be sure your profile is complete.

Include a professional image, full details on your education, and links to Yelp or other online review sites help a lot.

The easier you make it for the potential client to 'get to know you', the more likely they are to connect with you. 

Clients use SimpleLaw because they can find and contact multiple attorneys in one place, with all of the responses centralized.

There’s no need to enter multiple searches, send multiple emails, and track who has responded and who hasn’t.

We consolidate this whole search process into one place, making it quick and easy for you.

You can communicate with selected attorneys right through the platform too. Once you select your attorney, there is no need to re-enter information or duplicate any efforts, whether yours or the attorneys.

So that saves time and money for you and your attorney.

Of course, there is never a fee for clients to use the SimpleLaw platform.

It all starts with your Client Profile. This is your private, secure portal. And, of course, there is no fee to have a client profile on SimpleLaw or to use it at all. You only pay your attorney their fees.

Once you have your client portal, there are two ways clients connect with attorneys.

First, clients can search for an attorney based on geography, area of law, or even the law firm name. When choosing this approach, clients review the profiles of attorneys that fit within that search criteria and then select the specific attorneys they want to connect with. From there, one email connects the client with these selected attorneys. And all of that information is stored on the secure private portal, so no need to track or manage individual emails.

Second, the client can post a question through the client portal for attorneys to see. Attorneys are notified, either through text or email, that there is an open client question. Attorneys can text their initial response to the platform from their smartphone or login and reply.

Either way, clients see responses in one central, secure location.

Then, it's up to you. We highly recommend scheduling a phone call to get more details about the terms of engagement with the lawyer, get cost estimates, and so on.

Simple!

Visit our website and complete the Client Profile. You’ll have to include some info, including your first and last name, email, phone number, city, state, and country of residence (nothing out of the ordinary).

After that, you’ll be able to immediately start using the platform.

There is no fee to clients for using the SimpleLaw platform.

Sometimes it takes lawyers a while to get back to you. But know that we are here to help you. 

Just let us know you are having trouble getting a lawyer to reply or respond. We will reach out to that attorney or help you identify other options. Or both.

Know that the SimpleLaw team is as committed to clients as we are to lawyers. It takes two to make the dream work... think of us as the matchmaker. But not in a creepy way.

Attorneys pay $49 per user per month, billed monthly, and $39 per user per month when billed annually. This fee includes one LawPay account per law firm. Discounts are available to firms with 4 or more paid subscriptions.

SimpleLaw offers 1 free paralegal/legal secretary user per law firm. We are attorneys too and we get what it takes to run a law firm.

We have limited additional paid features that attorneys can choose to activate or not. Any incremental fees are paid directly to the provider. 

We are endorsed by several Bar Associations. If you are a member, additional discounts are available. For a list of partner bar associations, check the Partners page. If you don't see your association, contact them and tell them you want SimpleLaw.

For more information about pricing, check out the Pricing page or contact us at Hello@SimpleLaw.com or use the chat feature on the bottom right of the website. 

It’s Simple. When a subscribing attorney has an active matter on the SimpleLaw platform, they can search for a vetted paralegal simply by clicking a button.

Attorneys complete a few fields to search for the right paralegal. Geographic area, area of law, and name are all options for search.

A due date and compensation offer are noted on the project detail and sent to the selected paralegal.

It's up to the paralegal to accept or decline the offer. 

Once accepted, the attorney communicates with the selected paralegal to determine the next steps. The relationship is managed through the platform, including online messaging, file sharing, and completing the agreement. 

SimpleLaw is truly an online community of attorneys, clients, and paralegals. Because all of these online profiles exist on the same platform, it’s easy to connect.

So, if an attorney is in need of a co-counsel with expertise in a specific area of law, they can search for attorneys already on the platform, or they can invite an attorney they know to the platform.

The same goes for when a case must be referred.

Once approved by the client, all approved parties (the attorney, the client, and the referred-to or co-counsel attorney) can view the details of the case. Think of SimpleLaw as your online community of attorneys, paralegals, and potential clients.

Well, we are glad you asked. One of the features included is one you can't see - expanded data security. Because each law firm has their own unique URL, there is a level of added data security. It's like living in a condo versus a single family home. There are lots of ways to customize, too. Start with the basic settings right away. Add customization as you go, if you like.

SimpleLaw includes all the tools you need to manage cases and your practice, including:

• Connecting with potential clients
• Finding co-counsel
• Referring cases
• Optional client portal
• Contact relationship manager (CRM)
• Time tracking 
• Expense tracking
• Billing types including hourly, flat fee, pro bono, contingency, and LEDES. 
• Easy invoice creation - by client, matter, for selected cases, or in batch mode which means all cases on the platform, in under 3 minutes.
• Online payment for clients (free LawPay account per subscribing law firm)
• Notes on the case, visible to the client or not
• Task management
• Conflict checking
• Document management
• Document automation
• Custom client intake forms
• Custom fields
• Key integrations, which are noted in the section below here.

To put it succinctly, you see all the information your lawyer posts for you to see.

Clients login any time, 24/7, to see the latest on their case. Most often, lawyers use SimpleLaw for the following information:

• Case fundamentals - Like the date of the start of the case, the description of the case, the fee agreement, contact information, etc. 
• Time tracking - this is the time recorded for your case
• Expenses - any non-time related costs, such as a filing fee or the like
• Invoices - Billable time and expenses are included in invoices
• Documents - Uploaded by you (through the client portal) or uploaded by the attorney
• Notes - Your lawyer can add notes on your case that are made visible to their clients
• Payments Made - A summary of all payments made by you, the client
• Payments Applied - How payments made were applied to which invoices
• Co-counsel - If your case requires another attorney in a different functional area (called co-counsel), information about that attorney is shown.
• Referral information - If the attorney you originally connected with isn't able to take your case - most often due to conflict of interest - the attorney refers you and your case to another attorney. If this happens, that information is shown.

We are always making updates to the platform, too. If you think more information is needed in the client portal, let us know! Reach out via email at Hello@SimpleLaw.com or use the chat feature in the bottom right of the webpage. We love hearing new ideas!

Each subscribing law firm to SimpleLaw has a LawPay account. LawPay has a long history of working with law firms to manage their online payments.

LawPay is a highly secure, vetted, verified, and reliable online payment platform. Building the same features ourselves would not only take valuable time and resources away from building more features for lawyers and clients but honestly, would be so redundant. That's why we partner with LawPay. Why build the same thing when they have done it so well?

Clients don't pay a fee to pay their invoices online. For you, it's just paying the billed fees from your lawyer. And you can pay using a credit card or eCheck.

Of course, if you prefer to pay via paper check, that's between you and your lawyer. We suggest you and your lawyer agree on how payments will be made prior to engaging the law firm.

We know how critical it is for clients to be part of the process of resolving their legal matters.

Clients can safely upload documents through the portal. So, let's say, you have hired a real estate attorney for closing. The attorney needs a copy of the inspection. You can upload that document through the platform. And others, of course. You get the idea. No need to email it or send a paper copy.  By the way, the lawyer also has the option to upload documents. That means you can see documents for your case, from you or the lawyer, through the portal.

What's even cooler is you can message with your lawyer on the platform too. We know people really like to text... it's so convenient. But the reality is, it's another place where your information is shared. And let's face it, it's another possible data security risk. 

In SimpleLaw, we uniquely offer a Messaging feature. It works just like a text, however, it's all on the same secure platform. So you aren't scrambling to remember what your lawyer said in a text and searching through them to find it. It's all on the SimpleLaw platform.

That means all the information is in one, safe, secure portal. No need to sort through texts or emails.